Terms of Service

Article 1 (Purpose)

These Terms of Service (“Terms”) govern the use of the website and related services (the “Service”) operated by Kroffle Corp. (the “Company”) and set forth the rights, obligations, and responsibilities between the Company and users, as well as other necessary matters.

Article 2 (Definitions)

“Service” means the homepage, consultation requests, inquiry submissions, project introductions, materials, quotation inquiries, member features, and all related online services provided by the Company.
“User” means a member or non-member who uses the Service provided by the Company in accordance with these Terms.
“Member” means a person who has registered as a member by providing personal information to the Company, receives information from the Company on an ongoing basis, and may continuously use the Service provided by the Company.
“Non-member” means a person who uses the Service provided by the Company without registering as a member.
“Content” means all information posted or provided within the Service, including text, documents, images, videos, software, designs, sample deliverables, portfolios, proposals, and similar materials.

Article 3 (Posting and Amendment of Terms)

The Company posts the contents of these Terms on the initial screen of the Service or on a linked page so that users can easily review them.
The Company may amend these Terms to the extent that such amendment does not violate applicable laws and regulations.
If the Company amends these Terms, it will announce the effective date and reasons for amendment together with the current Terms at least 7 days before the effective date. However, if the amendment is unfavorable to users, the Company will announce it at least 30 days before the effective date.
If the Company announces or notifies an amended Terms and clearly states that failure to express objection within a specified period shall be deemed consent to the amended Terms, and the user does not expressly object within that period, the Company may deem the user to have consented to the amended Terms.
If a user does not agree to an amended Terms, either the Company or the user may terminate the use agreement.

Article 4 (Contents of the Service)

The contents of the Service provided by the Company are as follows:

Introduction to the Company and the Service
Receipt of project inquiries and consultation requests
Receipt of quotation inquiries and proposal requests
Provision of portfolios, case studies, columns, and materials
Member management and authentication-related features
Newsletter and marketing information (where the user has separately consented)
Other services determined by the Company

Article 5 (Formation of Use Agreement)

A membership registration or service use application is established when a user agrees to these Terms, applies in accordance with procedures prescribed by the Company, and the Company accepts the application.
The Company may refuse to accept an application or may terminate the use agreement afterward in any of the following cases:
1. Where false information or another person’s information is provided
2. Where required information requested by the Company is omitted
3. Where the application is made for a purpose that violates applicable laws, public order, or good morals
4. Where acceptance is likely to cause significant disruption to the Company’s business operations or technical services
5. Where the user has previously been restricted from using the Service due to violation of these Terms
The Company may withhold acceptance where there is insufficient capacity in service-related facilities or where there are technical or operational issues.

Article 6 (Changes to Member Information)

A member may review and modify his or her member information at any time.
If information provided at the time of membership registration changes, the member must promptly update it or notify the Company. The Company shall not be liable for disadvantages arising from failure to do so, unless caused by the Company’s intent or gross negligence.

Article 7 (Management of ID and Password)

The member is responsible for managing his or her ID and password.
A member shall not allow a third party to use his or her ID or password.
If a member becomes aware that his or her ID or password has been stolen or is being used by a third party, the member must immediately notify the Company and follow the Company’s instructions.
The Company shall not be liable for disadvantages arising where the member fails to notify the Company of the facts described in the preceding paragraph or fails to follow the Company’s instructions after notification, unless caused by the Company’s intent or gross negligence.

Article 8 (Provision and Modification of the Service)

Unless there is a special business or technical impediment, the Company provides the Service 24 hours a day, year-round.
The Company may temporarily suspend all or part of the Service where system inspection, expansion, replacement, failure, communication interruption, or other substantial operational reasons exist.
The Company may change all or part of the Service provided due to operational or technical necessity.
The Company may modify or discontinue all or part of any Service provided free of charge according to Company policy and operational needs, and unless otherwise required by applicable law, no separate compensation shall be provided.

Article 9 (User Obligations)

Users shall not engage in any of the following acts:

Registration of false information
Misappropriation of another person’s personal information or account information
Infringement of the intellectual property rights, reputation, credit, or other rights of the Company or a third party
Acts that interfere with the Company’s operations or impose excessive load on the Service
Acts that undermine service stability, such as malicious code, hacking, crawling, reverse engineering, or abnormal access attempts
Use of the Service for commercial purposes without the Company’s prior consent
Unauthorized reproduction, distribution, transmission, display, modification, or creation of derivative works using the Company’s Content
Acts that violate laws or public morals
Other acts deemed inappropriate by the Company

Article 10 (Management of Posts and Inquiry Content)

Inquiry content, reviews, opinions, materials, and other information registered or transmitted by a user within the Service must not violate applicable laws or these Terms.
The Company may, without prior notice, delete, hide, move, or refuse registration of posts or materials that fall under any of the following:
1. Content that defames or damages the reputation of others
2. False facts or content likely to cause misunderstanding
3. Content that infringes the rights of a third party
4. Content that violates laws, such as obscene material, hate speech, or illegal information
5. Content inappropriate for service operation, such as advertising, spam, or repeated posting
Where the Company reasonably determines that a user’s post or inquiry content violates service operation policies, the Company may take necessary measures.

Article 11 (Intellectual Property Rights)

Copyrights, trademark rights, design rights, database rights, and other intellectual property rights in the Service and Content provided by the Company belong to the Company or the rightful owner.
Users may not reproduce, distribute, transmit, publicly communicate, display, edit, sell, or otherwise use the Service or Content for commercial purposes without the Company’s prior written consent.
Where a user provides inquiries, proposals, feedback, ideas, or similar information to the Company, unless otherwise agreed, the Company may use such information within the scope of service improvement, proposal review, response, and business consultation. However, ownership of individual project proposals, deliverables, source code, and design results shall be governed by separate contracts.
Where a project contract is entered into between the Company and a user, intellectual property rights in deliverables, ownership of source code, rights to create derivative works, and scope of open-source use shall be determined in a separate contract.

Article 12 (Notes on Consultation, Quotation, and Projects)

Information regarding consultation, quotation, proposals, schedules, costs, and scope provided within the Service may be general reference material only, and final contractual terms shall be governed by a separate proposal or contract.
Estimated periods, costs, personnel, and scope presented by the Company through the Service or during consultation may change depending on actual project requirements, integration scope, security requirements, design completeness, data condition, external API policies, and similar factors.
The Company may withhold accurate quotation or schedule presentation where a user’s request is unclear or information is insufficient.
Paid work such as development, implementation, maintenance, operational management, security inspection, design, and planning begins only after a separate contract is executed.

Article 13 (Paid Services and Payment)

Where the Company provides paid services, specific service contents, fees, payment methods, refund policies, and related matters shall be displayed or explained on separate screens, application forms, quotations, or contracts.
Matters concerning payment, tax invoice issuance, inspection, delivery, warranty, contract termination, penalties, refunds, and damages for paid services shall be governed first by separate contracts or individual agreements.
If these Terms conflict with an individual contract, the individual contract shall prevail.

Article 14 (Protection of Personal Information)

The Company strives to protect users’ personal information in accordance with applicable laws and regulations.
Matters concerning collection and use, retention and destruction, provision to third parties, processing consignment, and users’ rights regarding personal information shall be governed by the Company’s Privacy Policy.
Users shall not collect, use, or provide another person’s personal information without authorization during use of the Service.

Article 15 (Company Disclaimer)

The Company shall not be liable where it is unable to provide the Service due to force majeure, including natural disasters, war, terrorism, fire, power failure, hacking, DDoS attacks, communication failures, system failures, third-party service failures, or government action.
The Company shall not be liable for service disruptions caused by reasons attributable to the user.
To the extent permitted by applicable law, the Company does not warrant the accuracy, completeness, timeliness, or fitness for a particular purpose of information, materials, quotations, consultation content, or other information posted by users or obtained through the Service.
The Company has no obligation to intervene in disputes arising between users and third parties through the Service, and shall not be liable for resulting damages unless caused by the Company’s intent or gross negligence.
Unless otherwise required by applicable law, the Company shall not be liable in connection with use of Services provided free of charge.

Article 16 (Damages)

If the Company or a user causes damage to the other party by violating these Terms, the violating party shall compensate for such damage.
However, the Company shall not be liable for damages where there is no intent or negligence on the part of the Company.
The scope and limits of damages related to paid projects or individual contracts may be determined in separate contracts.

Article 17 (Restriction of Use and Termination)

If a user violates these Terms or applicable laws, the Company may take measures including warning, deletion of posts, restriction of service use, suspension of membership, or termination of the use agreement.
A user may request membership withdrawal or termination of the use agreement at any time, and the Company shall process such request in accordance with applicable laws and internal policies.
Where operationally necessary due to long-term non-use, conversion to dormant accounts, or information protection needs, the Company may separately store member information or organize accounts in accordance with applicable laws.

Article 18 (Notice)

When giving notice to a user, the Company may use the email address, mobile phone number, or in-service notifications registered by the user.
For notice to unspecified users, the Company may substitute individual notice by posting an announcement within the Service. However, for matters that have a significant impact on users, the Company will endeavor to provide individual notice first.

Article 19 (Governing Law and Jurisdiction)

These Terms shall be interpreted and applied in accordance with the laws of the Republic of Korea.
Where litigation arises between the Company and a user regarding a dispute, unless otherwise mandated by applicable law, the court having jurisdiction over the location of the Company’s head office shall have exclusive agreed jurisdiction.

Article 20 (Miscellaneous)

Matters not specified in these Terms shall be governed by applicable laws and customary practice.
Where a separate contract, proposal, business agreement, maintenance contract, or similar document is entered into between the Company and a user, its contents may take precedence over these Terms.

Supplementary Provisions

These Terms shall take effect on April 1, 2026.